FAQ's

1. How Does The Chocolate Get To The Top Of The Fountain?
Answer: Inside the fountain is a specially designed stainless steel auger that rotates and brings the melted chocolate from the basin to the top . The chocolate will then overflow and cascade down the fountain and back into the basin.

2. What Is Coverture Chocolate?
Answer: Coverture chocolate is a high quality chocolate that contains extra cocoa butter (32-39%). The higher percentage of cocoa butter, combined with the processing, gives the chocolate a creamy mellow flavor and allows the chocolate to flow through the fountain more elegantly.

3. How Much Chocolate Do You Provide?
Answer: Our event package includes 20 pounds of high quality Belgian chocolate. In most scenarios, this will be more than enough chocolate. However, for events that require more chocolate, we offer you the ability to purchase additional chocolate.

4. Do I Have To Set Up, Tear Down & Clean Up The Chocolate Fountain?
Answer: Our price includes the set up, tear down and clean up of the fountain.

5. What Are The Table & Electrical Requirements?
Answer: Since The Chocolate Fountain weighs approximately 100 pounds when full, a level, sturdy table is a must, a round table is preferred. If it is not level, the chocolate will not flow properly. The Chocolate Fountain requires a 120 volt grounded electrical three-prong outlet within 10 feet of the set-up location.

6. What Do You Suggest For Dipping Items?
Answer: Please view our dippings items page.

7. Who Provides The Dipping Items?
Answer: We would be more than happy to provide the dipping items at an additional cost. Please view our dippings items page for more information!

8. Can The Chocolate Fountain Be Used Outdoors?
Answer: The Chocolate Fountain will only operate in enclosed areas. Because of the chocolate's sweet aroma, little flying creatures are very likely to be attracted to the fountain. Beyond that, maintaining the temperature of chocolate is critical for continued smooth operation. This would be difficult to accomplish in an outside setting. We can make some exceptions if it will be held in an enclosed tent.

9. Do You Require Reservations & A Deposit?
Answer: Yes, we require a reservation, a signed rental agreement and a $200.00 deposit at the time of booking. Reservations are limited and are on a first come first serve basis. The balance of your payment is due 14 days prior to the event.